Hotel review monitoring
We have just launched a new hotel review monitoring service to complement our existing social media monitoring service. Many people were coming to us asking us to monitor specific hotels. The amount of data on blogs for example on specific hotels can be quite limited. Although useful to have many people approaching us wanted hotel review monitoring, as they were spending too much time searching around.
One missed negative review for a hotel can mean people that would have booked with them go to their competitors. By using this product hotels can gain a 500-1000% ROI and we already have clients from several large hotel chains, who I think it is fair to say would swear by the service!
So what does the service do:
- Indexes and stores data from the major travel and hotel review sites (such as Tripadvisor.com, Travelocity.com, Travelpost.com, Expedia.com, Hotels.com, local.yahoo.com and Orbitz.com)
- Monitors millions of blogs and social media sites and indexes their data
-Ranks the reviews and comments by sentiment, so you can quickly see negative hotel reviews and respond
-Tracks average ratings overtime
-Tracks Tripadvisor scores over time
-Emails you when negative reviews come in
and much much more!
We believe this is an invaluable service for hotels who appreciate the time savings and peace of mind our service delivers.
If you are a hotel owner or incharge of a hotels marketing please contact us for a free trial, the service costs from $90 /£45 a month.