I think the title says it all for those to busy too read the full blog post! In case you are reading on though, our Social Media Monitoring Platform Sentiment Metrics now supports the monitoring of Dutch, English, French, German, Italian, Portuguese, Norwegian, Spanish and Swedish languages .

When you set up a brand phrase, or keyword to monitor aswell as the usual AND and NOT operators there is a separate list box that allows you to select language.  We will then retrieve data for that language, of course using our demographic report, you can filter down data even further. So for example Spanish data from Spain, or Spanish data from Latin America…

French data from Canada etc…..

 If you are interested in this or have any questions please contact us

 We have just released some new functionality which allows workflow and collaborative working.

Workflow and data collaboration.

Next to every mention there is already a take action button which allows you to reassign sentiment and delete mentions. There is now also a “flag for response”, or “post idea” option.

You can post items to yourself or to other users on your system , or user groups.

There is a new Actions screen where you can view actions assigned to you, created by you, or participated in by you. You can respond to team members here, and view all responses.

This functionality lets you to go beyond monitoring and measuring media and allows you to keep a full audit trail on how you, or other team members have participated.