Sentiment Metrics

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Blog
19 Sep 08

A quick update on latest features added to our Social Media Monitoring system

Influencer Reports.

It is now possible to seperate influencers by channel type: Blog, Forum, News or Website.

Below the influencer chart is a summary of each influencer, their authority, the number of times they have mentioned your brand and they key topics they discuss. A screenshot is also shown of their site.


Comparison Reports.

The comparison report has now been completely overhauled.

You can select from any of your brands, and compare their buzz and sentiment aswell as seeing a Share of Voice chart. You can save different comparison reports, and quickly reload them with one click. As with all our other charts these are easily exportable as an image for use in compiling your own reports.

Share of Voice graphic
Full size


Channel Reports.

A new report introduced in this release, allows you to view the % breakdown of mentions about your brand(s) from different channels. Including Blog, Forum, News, Website.

You can then drill down to the data to view all mentions from each channel.
Channel Report
Full size

Please contact us if you have any questions or would like to see a demo of these features.

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