Sentiment Metrics

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Blog
22 Apr 09

Here is a summary of the latest updates to our system.

Search term configuration screen

We have completely overhauled the search term config screen. Previously you could only do a single AND , NOT or OR. You can now do as many as you like!

You can choose for all reports to only contain social media, only online news, or both.

You can choose for all reports to only show content from a certain region/ country.

On entering a search term we will now straight away show 30 days history of the search term aswell as collecting realtime updates.

This is in addition to archiving as your campaign progresses we will always keep upto 2 years of data.

Expanded Twitter Coverage

Previously we picked up a good deal of Tweets from Twitter, but it wasn’t exhaustive. We now have full Twitter coverage. We have added a new “Micro-blog” category to the channel reports.

Admin screen changes

Agencies with multi user accounts, can now choose how many search terms their clients should be able to add to the system. This is in addition to the usual facility of being able to share search terms and profiles to selected user accounts.

There is also an add url function, so you may add new blogs to our index.

Partners / White label systems

All of the new features have been rolled out to your installations today, as always we welcome any feedback or feature requests.

Coming next

We are incorporating blog comments into the reports. Also adding a blog comment channel in the channel reports. We are developing an API, and also adding some more enhancements to our Top Topics report.

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