Social Media Monitoring and measurement » System Updates http://www.sentimentmetrics.com/blog Social Media Monitoring and measurement Fri, 03 Feb 2012 14:18:21 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Sentiment Metrics Updates 22nd April http://www.sentimentmetrics.com/blog/2009/04/22/sentiment-metrics-updates-22nd-april/ http://www.sentimentmetrics.com/blog/2009/04/22/sentiment-metrics-updates-22nd-april/#comments Wed, 22 Apr 2009 10:12:54 +0000 Leon Chaddock http://www.sentimentmetrics.com/blog/2009/04/22/sentiment-metrics-updates-22nd-april/ Here is a summary of the latest updates to our system.

Search term configuration screen

We have completely overhauled the search term config screen. Previously you could only do a single AND , NOT or OR. You can now do as many as you like!

You can choose for all reports to only contain social media, only online news, or both.

You can choose for all reports to only show content from a certain region/ country.

On entering a search term we will now straight away show 30 days history of the search term aswell as collecting realtime updates.

This is in addition to archiving as your campaign progresses we will always keep upto 2 years of data.

Expanded Twitter Coverage

Previously we picked up a good deal of Tweets from Twitter, but it wasn’t exhaustive. We now have full Twitter coverage. We have added a new “Micro-blog” category to the channel reports.

Admin screen changes

Agencies with multi user accounts, can now choose how many search terms their clients should be able to add to the system. This is in addition to the usual facility of being able to share search terms and profiles to selected user accounts.

There is also an add url function, so you may add new blogs to our index.

Partners / White label systems

All of the new features have been rolled out to your installations today, as always we welcome any feedback or feature requests.

Coming next

We are incorporating blog comments into the reports. Also adding a blog comment channel in the channel reports. We are developing an API, and also adding some more enhancements to our Top Topics report.

]]> http://www.sentimentmetrics.com/blog/2009/04/22/sentiment-metrics-updates-22nd-april/feed/ 0 Sentiment Metrics Updates http://www.sentimentmetrics.com/blog/2008/09/19/sentiment-metrics-updates/ http://www.sentimentmetrics.com/blog/2008/09/19/sentiment-metrics-updates/#comments Fri, 19 Sep 2008 10:32:06 +0000 Leon Chaddock http://www.sentimentmetrics.com/blog/2008/09/19/sentiment-metrics-updates/ A quick update on latest features added to our Social Media Monitoring system

Influencer Reports.

It is now possible to seperate influencers by channel type: Blog, Forum, News or Website.

Below the influencer chart is a summary of each influencer, their authority, the number of times they have mentioned your brand and they key topics they discuss. A screenshot is also shown of their site.


Comparison Reports.

The comparison report has now been completely overhauled.

You can select from any of your brands, and compare their buzz and sentiment aswell as seeing a Share of Voice chart. You can save different comparison reports, and quickly reload them with one click. As with all our other charts these are easily exportable as an image for use in compiling your own reports.

Share of Voice graphic
Full size


Channel Reports.

A new report introduced in this release, allows you to view the % breakdown of mentions about your brand(s) from different channels. Including Blog, Forum, News, Website.

You can then drill down to the data to view all mentions from each channel.
Channel Report
Full size

Please contact us if you have any questions or would like to see a demo of these features.

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