Setup

It's easy to get started:

• Enter the brand person or issue to monitor
• Select the language (Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish ,Swedish, Swedish)
• Click save
• Data from blogs, micro-blogs, forums,news,  press releases, social networks is retrieved, cleaned and analysed close to realtime.

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 Analyse and Measure

Navigate through 15 different types of reports and drill down to the actual mentions. Identify positive and negative mentions and topics. View the influencers, which mentions and marketing messages are spreading virally. View the age and gender breakdown and where these people are located. Carry out advanced queries on the data by authority, sentiment, channel, published date or source.

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 Participate and Collaborate

Built into the system are powerful collaboration and workflow features. You can flag mentions for reponse or post ideas, to yourself, other team members or user groups. This allows you to keep a full audit trail on how you and other team members have responded and shared ideas on social media.

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 Report and export

You can save individual charts as images for inclusion in documents, or export data to excel spreadsheets. Our unique PDF report designer allows you to configure and create beautiful documents, annotated with your notes and recommendations ideal for showing to clients or impressing bosses!

Infact this feature has allowed many of our clients to replace the time consuming manual creation of documents all together.

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