Sentiment Metrics

Reputation Management

As you probably know , the social web has made it easy for individuals to  share their thoughts and opinions about you and without much accountability. You need to know as soon as your reputation is on the line.  You need to know about the attacks by your detractors, or competitors but you should also know about the good mentions when you are recieving praise.

The social web has given a powerful voice to consumers, bloggers, forums, and even Twitter and Facebook users.  We can make sure you know about them as they happen, not when it is too late.

All of our charts and data tables make it very easy to quickly see influencial mentions about you, you can also setup hourly email alerts to warn you of new mentions, based on any criteria you define. It could be all mentions, or just those we identify as negative on Twitter for example.

If you need even more to the minute updates then using our SM Live desktop tool we can send the mentions directly to your desktop, including live alerts.

Whether you are using our realtime dashboard or our SM Live desktop tool you can always respond to the mentions author, and keep a track of previous engagements and actions you have undertaken.

Welcome to the future of social media management.

To get access to a free trial or demo, simply fill out the form at the bottom of the page, and we will get you setup right away.

 
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